Nopali FAQ

General Questions

Can I use Nopali on Windows?

No, Nopali is not available for Windows. However, you can use a Mac and run Windows applications when needed. 😉

I can't connect to the database. What should I do?

Refer to the connection instructions for troubleshooting steps.

Why is file transfer slower when connecting remotely via the Internet compared to my office network?

When connected to the office network, your Ethernet speed operates in megabits or gigabits per second. However, when accessing the database remotely via the Internet, your server uploads data at a much slower rate due to limitations set by your Internet Service Provider (ISP). To improve performance, contact your ISP to inquire about increasing your upload speed.

Can I sync Nopali with my iPhone?

Yes, you can use the Nopali Mobile app available on the App Store.

Is there a demo version of the software?

No, there is no demo version since Nopali requires a functioning database. However, you can subscribe to a monthly license for a trial run in your office.

Can I import billing data into QuickBooks?

Yes, you can export your billing data in CSV format, which can then be imported into QuickBooks or Excel.

My license has expired. What should I do?

You can renew your license by going to Nopali Settings > License, or using the Nopali Server application.